Your privacy if very important to us! We do have cookies (temporary session information) that is collected while you are on our website. For more details please read our cookies policy below.
Our products are labelled according to FDA regulations for homoeopathic drugs, registered with the FDA, and manufactured in our FDA registered facilities in the USA. The skin conditions our products treat can on occasion be embarrassing. We assure you that our products are delivered in plain packaging with only the company name, "Natures Innovation, Inc.", and return address on the outside. There is NO mention of the product within in an effort to protect your privacy.
Your Credit Card Statement or PayPal Account
Your credit card statement or PayPal account will simply say "Nature's Innovation, Inc." with no mention of what product you ordered or what the product is used for.
We want you to be completely satisfied with our all-natural products, that we offer a 90-Day 100% Money Back Guarantee.
Return merchandise to:
Natures Innovation, Inc.
5317 Palmero Court
Buford, GA 30518
If you have purchased the wrong product, we will gladly exchange the unopened container for another item.
Refused Items or Undelivered Packages
If ordered product(s) are refused upon delivery or undeliverable, the returned products will be subject to a 15% restocking fee and the shipping cost deducted from the total refund amount.
Order Cancellation Policy
Please notify us of a cancellation as soon as possible via phone at 1-866-371-2499 or via email during business hours of 9-6PM EST M-F.
Third Party Information
Your information will NEVER be sold, exchanged, transferred, or given to any other company for any reason whatsoever other than for the express purpose of delivering the purchased product requested by the customer (e.g, USPS or UPS). We do not retain credit card information in our system, but we do retain your name, address, and phone number to expedite the ordering process in the future as well as to improve customer service (your information helps us respond to your customer service requests and support needs much more efficiently). However, as stated above, your information is only available to us and will never be shared in any way, shape, or form.
You can feel confident when ordering with Cobrazol knowing that our site is 100% secure. All information you send through our website is encrypted in a way that makes it very difficult for someone to decode. We also implement several other security measures to maintain the safety of your personal information at all times. If you are still uncomfortable submitting your information over the web, we encourage you to order by phone, fax, or mail. You can find further contact information under our 'Contact Us' page.
A cookie is a small text file which is transferred on to your computer, smartphone or tablet via your web browser. Cookies may be temporary (or “session”) cookies, which are only in use while you visit a website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave a website until you delete them manually or your browser deletes them after a period of time. Distilled cookies – Cobrazol.com uses both session and permanent cookies to enable us to improve your use of our website when you visit, such as allowing you to login to your account, enabling swift and easy purchase of products from our store.
Third party cookies – In addition we also allow certain third parties (such as Google and other platforms) to use analytical and temporary tracking cookies on our website to compile aggregate information about the areas of our website that are visited most frequently, to better target our advertising efforts and to track our own advertising. This information is used to enhance the content of our website, make your use of the website easier and to aid us in, and inform us of, the success of our own advertising elsewhere on the internet. We regard these cookies as minimally intrusive in terms of privacy.
A full list of the cookies used on our website can be found below. Most web browser settings are set for you to accept both our own cookies and third party cookies. However, you are able to adjust those settings to manage which cookies you accept or reject. You may also use these settings to manually delete all cookies currently stored on your computer at any point. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites, as cookies are a standard part of most modern websites. We recommend that, for the highest functionality of our website, you accept both our own cookies and third party cookies, however if you wish to reject our own cookies you can configure your browser to do so.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports on general user traffic, conversion statistics and to help us improve the site. The cookies collect information anonymously.
These cookies allow users to “Like” pages and posts on our site and us to show the number of these in total. Facebook’s cookies also allow us to continue marketing efforts onto Facebook as well.
|Visual Website Optimizer||
We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website. We use Visual Website Optimizer for this purpose
We use AdRoll to provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. The whole process is entirely anonymised.
GoingUp provides us with additional analytic and statistics regarding our website’s performance. GoingUp cookies are used in non-identifiable ways to track our website usage.
Social Buttons - In order to implement the Social Media Buttons including Twitter, Facebook and Google+, and connect them to the relevant social networks and external sites, there are scripts running on our site from domains outside our control. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our site. If you click on any of these buttons, these sites will be registering that action and may use that information. Please check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
By using our site, you consent to our policies and procedures. If we decide to modify our policies, we will post those changes on this page. If you have any questions regarding our these policies and procedures, please feel free to contact us and we will be happy to address any concerns or questions you may have.
Our policies were last modified on 10/08/2013. You are officially up to date on our policies.